Does your staff productivity drop dramatically during IT outages or interruptions? Stop firefighting and let Portal Managed IT help stabilize and proactively manage your day to day IT operations so your staff can work on what really matters –improving your business.
Are you worried that vulnerable servers, laptops or PCs may be putting your organization or company data at risk? Portal uses BitDefender cloud enhanced security to block and quickly analyze risks, as well as being alerted to any potential threats so a technician can be on-site to mitigate whenever possible.
What would be the impact of a hardware failure or if a laptop was stolen and critical business data was lost? All workstations are backed up nightly on our "RMM Plus" package.
Hate not knowing what will fail and when, and then having to wait for a technician to arrive to fix it when it does? We employ proactive monitoring to ensure issues are fixed before you notice.
Portal is proud to hold PCI-DSS A compliance and HIPAA certifications for all our employees, we are also a Controlled Goods Program member; need help with compliance or a compliant provider? Look no further.
We monitor the software to ensure it is always working and has the latest virus protection. We are notified and react immediately if any issues arise, often resolving them before they impact you business.
The correct IT strategic planning and implementation are critical elements to business success. Uptime is a part of this technology + business equation. Proactive management of your technology networks and systems is important for the overall business health; permitting communications, facilitating transactions, and enabling an organization’s core business processes. Managed Services provides regular, predictable service to your technology tools – hardware and software.
Develop the power of your technology to help keep software up-to-date, manage systems and fix problems. Portal allows your firm access to the knowledge, skills, expertise and creativity of our team of technical gurus. You can rely on our team to creatively take care of all your needs and help answer your questions anytime, regardless of time or holiday.
Unlimited Break-fix support(M-F 8AM-5PM)XX
Unlimited Break-fix support(M-F 7AM-8PM)X
Antivirus & Endpoint Protection ServiceX
Proactive Desktop Monitoring (RAM, CPU, Disk)XX
Helpdesk Tickets (3 Hour SLA)XX
Helpdesk Tickets (90 Minute SLA)X
Weekly health checkupX
Windows and Microsoft Patch / Update MgmtX
Call for Questions or Quick Service