Need a hand with something?

We here at Portal are always happy to answer your questions and show how Portal can be a champion for technology in your organization. Reach out and let our friendly staff evaluate how we can best help you.

North American Toll-Free

Toronto, Ontario Office

Waterloo, Ontario Office

Get Assistance

If you haven’t been able to find a solution to your problem or don’t have time to chat on the phone, submit a ticket by selecting the appropriate department.

Business Phone Services

Having issues with your phone system (including SIP Trunks and Hosted PBX)?

Create a ticket for your business phone or SIP trunk service

Internet Connectivity Services

Support for our DSL, Fiber and LTE Backup solutions.

Create an internet service ticket

Email/Web Hosting/SSL Certificates

Having issues with your personal or business website or email?

Create a ticket here for Email/Web Hosting/SSL issues

Billing Department

If you have any billing or account inquiries, this is where to start.

Click here to open a ticket with our billing department

Initiate a Remote Session Here

Remote support sessions require a session PIN number to have been generated by our support staff first – if you are in need of support, please open a ticket or call our support line to arrange a remote support session.