Need help with one of our products? Scroll down to connect with our team

We here at Portal are always happy to answer your questions and show how Portal can be a champion for technology in your organization. Reach out and let our friendly staff evaluate how we can best help you.

North American Toll-Free

Toronto, Ontario Office

Waterloo, Ontario Office

Get Assistance

If you haven’t been able to find a solution to your problem or don’t have time to chat on the phone, submit a ticket by selecting the appropriate department.

Business Phone Services

Having issues with your phone system (including SIP Trunks and Hosted PBX)?

Create a ticket for your business phone or SIP trunk service

Internet Connectivity Services

Support for our DSL, Fiber and LTE Backup solutions.

Create an internet service ticket

Email/Web Hosting/SSL Certificates

Having issues with your personal or business website or email?

Create a ticket here for Email/Web Hosting/SSL issues

Billing Department

If you have any billing or account inquiries, this is where to start.

Click here to open a ticket with our billing department

Initiate a Remote Session Here

Remote support sessions require a session PIN number to have been generated by our support staff first – if you are in need of support, please open a ticket or call our support line to arrange a remote support session.

Our Technology Partners