Need help with one of our products? Scroll down to connect with our team
We here at Portal are always happy to answer your questions and show how Portal can be a champion for technology in your organization. Reach out and let our friendly staff evaluate how we can best help you.
North American Toll-Free
Toronto, Ontario Office
Waterloo, Ontario Office
Get Assistance
If you haven’t been able to find a solution to your problem or don’t have time to chat on the phone, submit a ticket by selecting the appropriate department.
Business Phone Services
Having issues with your phone system (including SIP Trunks and Hosted PBX)?
Create a ticket for your business phone or SIP trunk service
Internet Connectivity Services
Support for our DSL, Fiber and LTE Backup solutions.
Email/Web Hosting/SSL Certificates
Having issues with your personal or business website or email?
Billing Department
If you have any billing or account inquiries, this is where to start.
Initiate a Remote Session Here
Remote support sessions require a session PIN number to have been generated by our support staff first – if you are in need of support, please open a ticket or call our support line to arrange a remote support session.